At Plumbing Deluxe, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from PlumbingDeluxe.com.
1. Information We Collect
We may collect personal information that you provide directly to us, such as:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username and password if you create an account on our site.
- Order Information: Payment details, shipping information, and order history when you make a purchase.
- Communication Information: Messages, feedback, or inquiries that you send us via email or through our website.
In addition, we may automatically collect certain information when you use our website, such as:
- Browsing Information: IP address, browser type, pages visited, and referral/exit URLs.
- Device Information: Information about the device you use to access our website, including hardware model and operating system.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment: To process and fulfill your orders, including payment processing, shipping, and providing order updates.
- Communication: To respond to your inquiries, provide customer support, and send you information about our products and promotions.
- Improvement: To improve our website, services, and customer experience based on your feedback and usage.
- Marketing: To send you promotional materials or offers that we believe may interest you. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the email.
- Security: To protect our website, business, and users from fraud, security risks, or other harmful activities.
3. Sharing Your Information
We respect your privacy and will not sell, rent, or share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processors, shipping companies, and marketing agencies. These providers are bound by confidentiality agreements and are only authorized to use your information for the services they provide to us.
- Legal Requirements: We may disclose your information if required by law, in response to legal proceedings, or to protect our rights, safety, or property.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, track your usage, and improve the functionality of our site. You can modify your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we update or correct any inaccurate information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at support@plumbingdeluxe.com.
7. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Plumbing Deluxe
Email: info@plumbingdeluxe.com